Skip to main content

Shipping & Returns

Shipping

In the early stages of our online store, we can only offer In-Store Pickup and Local Delivery (to East Bay cities only including Alameda, Oakland, San Leandro) of our products. We are working diligently to offer shipping services for non-local and out of state options so please be patient with us as we are all adjusting to new things in these difficult times.

Usually, you can expect your order to be ready for pickup or dropped off at your door within 1-3 days of the purchase. If for any reason it will take longer than this for us to have your order ready, you will be notified and have a chance to alter or cancel order as needed. Please keep in mind that larger orders containing multiple and/or difficult gift wrapping will take longer for us to finish.

 

Returns

Full returns can be made within 14 days of purchase with a receipt; please note that this can only be done for the purchaser, all gifts are processed as exchanges. An exchange or store credit is available up to 30 days after the purchase, however holiday gifts have an extended exchange window to January 31st. Gift certificates are non-refundable, but we have plenty of beautiful things to shop! All returns must be processed in store.